Shipping and Delivery



CustomWish strives to deliver your order with the highest possible agility, keeping the packaging quality intact. Online paid orders are shipped in 3-5 working days, depending on the city.

Our shipping process goes on tirelessly throughout the week except for Sunday & the public holidays. To hand you over the order in perfect condition, we rely on our reputed delivery partners like DTDC, FedEx, Ekart, and so on. 

 What about the delivery Charges?

The shipping cost is calculated according to the weight of the product, and the prices include GST. For international shipping, please get in touch with us at support@thecustomwish.com.

 What to Do In Case of Damaged Deliveries?

We try our best to deliver the product in super-fine condition; however, in the unfortunate events of damaged deliveries, we take up the responsibility of picking up the product with no extra cost and allow you to return/exchange it!

However, we request you to shoot a video while opening the packaging and share it with us, mentioning the order ID. You can submit your refund/return request over WhatsApp

9886888572 or email support@customwish.com